SMS Terms of Service

Program Overview

UP Appliance Repair offers SMS text messaging services from +1 888-777-6091 to provide you with appointment reminders, service updates, booking confirmations, and important notifications related to your appliance repair services. This is a recurring message program.

Program Name: UP Appliance Repair Service Notifications
SMS Number: +1 888-777-6091

Message frequency varies depending on your service activity.

Consent to Receive Messages

By providing your mobile phone number and checking the SMS consent box on our booking form, you expressly consent to receive automated and/or manual text messages from UP Appliance Repair at the phone number you provided. Consent is not a condition of purchase or service. You may opt out at any time.

Message Types & Frequency

You may receive the following types of messages:

• Appointment confirmation messages
• Appointment reminder messages (typically 24 hours before scheduled service)
• Technician arrival notifications
• Service completion updates
• Follow-up messages regarding your service

Message frequency varies based on your service appointments. You may receive up to 5 messages per scheduled appointment.

How to Opt Out (STOP)

You can cancel the SMS service at any time. Just text STOP to +1 888-777-6091 (the number from which you received messages). You can also opt out by:

• Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message from +1 888-777-6091
• Contacting us at +1 253-444-8577

After you send the message STOP to +1 888-777-6091, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

Help & Support (HELP)

If you are experiencing issues with the messaging program, you can reply with the keyword HELP to +1 888-777-6091 for more assistance, or you can get help directly at +1 253-444-8577.

For assistance with SMS messages:

• Reply HELP or INFO to any text message from +1 888-777-6091
• Call us at +1 253-444-8577 during business hours

Message & Data Rates

Message and data rates may apply based on your mobile carrier's plan. Please contact your wireless provider for details about your messaging plan. UP Appliance Repair does not charge for text messages, but your carrier's standard rates apply.

Supported Carriers

Carriers are not liable for delayed or undelivered messages. Our SMS service is available on major U.S. carriers including:

AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and other carriers.

T-Mobile is not liable for delayed or undelivered messages.

Privacy & Data Protection

Your mobile phone number and message data are protected under our Privacy Policy. We will not share your phone number with third parties for marketing or promotional purposes without your explicit permission. Your information is used solely to provide you with service-related notifications.

For more information, please review our Privacy Policy.

Changes to Terms

We reserve the right to modify these SMS Terms of Service at any time. Changes will be effective immediately upon posting. Your continued consent to receive messages after changes are posted constitutes acceptance of the modified terms.

Disclaimer

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages related to your service appointments. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Contact Information

UP Appliance Repair LLC
2104 70th Ave W unit #3
University Place, WA 98466
Phone: +1 253-444-8577
Toll Free: +1 888-777-1022
SMS: +1 888-777-6091

For questions about our SMS program, please contact us during business hours:
Mon-Fri: 8:00 AM - 6:00 PM | Sat: 9:00 AM - 5:00 PM | Sun: by appointment (Pacific Time)